Frequently Asked Questions (FAQ) – technicalelectricshop.com
Ordering & Payments
Q: How do I place an order?
A: Browse our products, add items to your cart, and complete checkout. You’ll receive an order confirmation email.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All transactions are secure.
Shipping & Delivery
Q: How long does shipping take?
A:
- Standard: 3-5 business days (USA)
- Express: 1-2 business days
- International: 7-14 business days
Q: Do you offer free shipping?
A: Yes! Free standard shipping on all orders over $50 in the continental U.S.
Returns & Refunds
Q: What’s your return policy?
A: We offer 30-day returns for most items. Products must be unused and in original packaging.
Q: How do I start a return?
A: Log into your account and visit “Order History” to initiate a return request.
Product Information
Q: Are products covered by warranty?
A: Most items include a 1-year manufacturer warranty. Check product pages for details.
Q: Can I get technical support?
A: Yes! Contact our support team for help with product setup or troubleshooting.
Account Management
Q: How do I reset my password?
A: Click “Forgot Password” on the login page and follow the emailed instructions.
Q: Can I track my order?
A: Yes, tracking information is emailed when your order ships.
International Orders
Q: Do you ship worldwide?
A: Yes, we ship to most countries. Shipping costs and delivery times vary.
Q: Who pays customs fees?
A: International customers are responsible for any customs/duties charges.
For more questions, visit our full FAQ at technicalelectricshop.com/faq or contact our customer support team.