Delivery & Returns Policy – technicalelectricshop.com
Delivery Information
Processing Time:
Orders are typically processed within 1-2 business days (excluding weekends/holidays). During peak seasons, processing may take 2-3 business days.
Shipping Options & Timelines:
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-5 business days | Free for orders over $50 |
| Express Shipping | 1-2 business days | $9.99 |
| International Shipping | 7-14 business days | Calculated at checkout |
Key Notes:
- Tracking details are emailed once your order ships.
- Delivery times are estimates and may vary due to carrier delays.
- International customers are responsible for customs/duties.
- Address changes must be requested before shipment.
Returns & Refunds
Eligibility:
- 30-day return window from delivery date.
- Items must be:
➔ Unused, unopened, and in original packaging.
➔ All accessories/manuals included.
➔ Free of damage or signs of use.
How to Return:
- Log in to your account at technicalelectricshop.com.
- Navigate to Order History → Select item → Request Return.
- Pack items securely with the original receipt.
- Ship using the prepaid label (U.S.) or your preferred carrier (international).
Refund Details:
- Processing time: 5-7 business days after we receive your return.
- Refunds are issued to the original payment method.
- Original shipping fees are non-refundable (unless the return is due to our error).
Non-Returnable Items:
- Software/license keys (if opened).
- Custom-configured electronics.
- Final sale items (marked “non-returnable”).
Damaged/Defective Products?
Contact us within 48 hours with:
- Order number
- Photos/video of the issue
We’ll provide a free return label and replacement.